Shipping Policy
At Luxe Majesty by Jacquetta, we take great care in ensuring your order is processed and delivered smoothly. Please review our shipping policy below:
Processing Time
All orders are processed within 2-5 business days (excluding weekends and holidays).
During peak seasons or sales, processing times may be slightly extended.
Shipping Methods & Delivery Times
We offer standard and expedited shipping options at checkout.
Estimated delivery times vary based on location:
Free Shipping: Domestic orders only over $75.00
Standard Shipping: 5-10 business days
Expedited Shipping: 2-5 business days
International Shipping: Delivery times vary by destination and customs processing.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details.
Lost, Stolen, or Delayed Packages
We are not responsible for delays caused by carriers, incorrect shipping addresses, or customs processing.
If your package is lost or stolen, please contact the carrier to file a claim. However, we will do our best to assist you.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 10 days of delivery, and we will promptly resolve the issue.
International Shipping
Customers are responsible for any customs duties, taxes, or import fees that may apply.
If you have any questions regarding shipping, feel free to contact us—we’re happy to help!
Return Policy
Because of the intimate nature of our products, we are unable to accept returns or exchanges. However, we are committed to ensuring your complete satisfaction. If your order arrives and something isn’t quite right, please contact us within 10 days, and we’ll happily make it right for you!