Frequently Asked Questions
Product Information
Q: What makes Luxe Majesty skincare unique?
A: Luxe Majesty by Jacquetta is committed to creating high-quality skincare with premium ingredients. While we ensure our products are not tested on animals, we do not currently hold an official cruelty-free certification.
Q: Are Luxe Majesty products safe for sensitive skin?
A: Yes! Our products are designed with gentle, skin-nourishing ingredients. However, we recommend performing a patch test before use if you have sensitive skin.
Q: What ingredients do you use in your skincare line?
A: Luxe Majesty products are infused with high-quality ingredients, such as hyaluronic acid, vitamin C, botanical extracts, and nourishing oils, to ensure glowing, healthy skin.
Q: Where are your products made?
A: Our products are proudly made in the USA under strict quality standards.
Q: Will Luxe Products heal or fix my skin?
A: Luxe Majesty by Jacquetta does not claim that any of its products will heal, repair, or fix any medical conditions, skin concerns, or other issues. Our products are designed to enhance your skincare routine and provide benefits as part of a healthy self-care regimen. For medical concerns or conditions, please consult with a qualified healthcare professional.
Usage & Recommendations
Q: How do I know which product is right for my skin?
A: Our website offers detailed product descriptions and guides. If you need personalized advice, feel free to contact our support team for recommendations.
Q: How long does it take to see results?
A: While individual results may vary, most customers notice improvements within 2–4 weeks with consistent use.
Q: Are Luxe Majesty products safe to use during pregnancy or breastfeeding?
A: Many of our products are formulated with safe ingredients, but we recommend consulting your healthcare provider for personalized advice.
Ordering & Shipping
Q: How can I place an order?
A: Simply browse our website, add your favorite products to the cart, and complete the checkout process.
Q: Do you ship internationally?
A: Yes, we ship both within the U.S. and to select international locations. Please check our shipping policy for details.
Q: What is the estimated delivery time?
A: Standard shipping within the U.S. usually takes 5–7 business days. Expedited options are available at checkout.
Q: What is your return policy?
A: We offer a 30-day satisfaction guarantee. If you’re not completely satisfied, contact us for an easy return or exchange.
Customer Support
Q: How do I contact Luxe Majesty customer service?
A: You can reach us at support@luxemajesty.com or via our online contact form.
Q: Can I find Luxe Majesty products in physical stores?
A: Currently, Luxe Majesty is exclusively available online through our official website.
Special Offers & Loyalty Program
Q: Do you offer discounts or promotions?
A: Yes! Sign up for our newsletter to stay informed about exclusive deals, promotions, and new product launches.
Q: Is there a loyalty program for Luxe Majesty customers?
A: Yes, our Luxe Rewards program allows you to earn points with every purchase, which can be redeemed for discounts on future orders.
This FAQ is updated to reflect that not all products are vegan. Let me know if you'd like further adjustments!